Privacy Policy

We collect information that you voluntarily provide to us, including:

• Personal identification: Name, email address, phone number, and postal address.
• Booking details: Check-in/out dates, number of guests, special requests, and payment information (processed securely through our payment partners).
• Communication: Any messages you send us via email, phone, or our contact forms.
• Usage data: How you interact with our website (e.g., pages visited, time spent) to help us improve your experience.

We use your information to:

• Process and confirm your booking.
• Communicate with you regarding your stay, updates, or special offers.
• Personalize your experience and cater to your preferences.
• Improve our services and website based on feedback and usage patterns.
• Comply with legal obligations and resolve disputes.

We will never sell or rent your personal information to third parties for marketing purposes.

We may share your information with:

• Service providers: Payment gateways, booking platforms, and IT support services that help us operate.
• Legal authorities: If required by law or to protect our rights and safety.
• With your consent: For any other purpose with your explicit permission.

All third-party service providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

We implement industry-standard security measures to protect your personal information, including:

• Secure servers and encrypted data transmission (SSL/TLS).
• Access controls and restricted employee access to your data.
• Regular security audits and vulnerability assessments.

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Request deletion of your data (subject to legal or contractual obligations).
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below. We will respond within 30 days.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and booking details.
• Analyze website traffic and user behavior to improve our services.
• Provide relevant content and offers.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some functionality of our website.

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to remove it.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.