Forest Homestay
Refund & Cancellation Policy
We understand that plans can change. This policy outlines our cancellation and refund terms to ensure a clear and fair process for everyone. Please read carefully before making a booking.
1. Cancellation Policy
If you need to cancel your booking, the refund amount depends on how far in advance you cancel:
| Cancellation Period | Refund |
|---|---|
| 15 days or more before check-in | 100% Refund |
| 7 – 14 days before check-in | 50% Refund |
| Less than 7 days before check-in | No Refund |
| No-show / Early check-out | No Refund |
Cancellations must be made in writing via email or phone call. The date of your cancellation request will determine the applicable refund.
2. Date Transfer Option
If you cancel within 7 days of check-in, you may transfer your booking to another available date instead of receiving a refund.
- Transfers are subject to availability and must be used within 6 months from the original check-in date.
- Only one transfer is permitted per booking.
- Rate differences (if any) for the new date will apply.
This option gives you flexibility without losing your entire booking value.
3. Refund Process
When a refund is due, we process it as follows:
- Timeline: Refunds are processed within 7–10 business days from the date of cancellation confirmation.
- Method: Refunds are issued to the original payment method used for the booking.
- Deductions: If you booked through a third-party platform (e.g., Airbnb, Booking.com), their fees may be deducted from the refund amount as per their policies.
- Processing fees: Any non-refundable booking or service fees are not included in the refund.
4. Early Check-out & No-show
If you check out earlier than your scheduled departure date, or if you do not arrive on the check-in date, no refund will be provided for the unused nights.
We recommend contacting us as soon as possible if your travel plans change unexpectedly.
5. Force Majeure & Exceptional Circumstances
In the event of unforeseen circumstances beyond our control (natural disasters, government mandates, severe weather, etc.), we will evaluate refunds on a case-by-case basis.
- We may offer full refunds, date transfers, or travel credits depending on the situation.
- Please reach out to us immediately if such circumstances affect your stay.
We are committed to fair treatment and will work with you to find the best solution.
6. How to Cancel or Request a Refund
To cancel a booking or request a refund, please contact us using the details below with your booking reference and reason for cancellation.
- Email: Send your request to info@foresthomestay.com
- Phone: Call us at +91 96115 84510
- We will confirm receipt of your request and guide you through the process.
Have Questions?
If you need clarification or have special circumstances, we're here to help. Reach out to us: